Privacy Policy

Kids Clinic India Private Ltd (referred to as 'we', us', 'Cloudnine') are the authors and publishers of the website www.cloudninefertility.com and its sub domains, if any, (collectively referred to as 'Websites') on the world wide web as well as providers of other software applications, including but not limited to the Applications used for Hospital Information System, Customers Relationship Management, Appointments Management, Call center / Contact center, Mobile applications (referred to as 'App'). All such App s, together with Websites, visited, accessed or used by users are referred to as 'Services'. Cloudnine provides the Services, either on its own or in partnership with its agents, affiliates, associates, representatives or other third parties (together referred to as 'Partners')

This privacy policy ('Privacy Policy') explains how Cloudn ine collects, uses, shares and protects personal information about the Users of the Services (jointly and severally referred to as 'you' or 'User' or 'Users' in this Privacy Policy).

Cloudnine created this Privacy Policy to demonstrate its commitment to the protection of Users' privacy and Users' personal information. Users' use of and access to the Services is subject to this Privacy Policy and the attached Terms of Use. Any term used but not defined in this Privacy Policy shall have the same meaning as attributed to it in the Terms of Use.

BY CONFIRMING THAT YOU ARE BOUND BY THIS PRIVACY POLICY (BY THE MEANS PROVIDED ON THIS WEBSITE OR APP), BY USING THE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU AGREE TO THE POLICIES AND PRACTICES OUTLINED IN THIS PRIVACY POLICY AND YOU HEREBY CONSENT TO OUR COLLECTION, USE AND SHARING OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME AND PUBLISH THE SAME. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE ANY OF THE SERVICES OR GIVE US ANY OF YOUR INFORMATION. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR SPOUSE, CHILD OR OTHER CLOSE FAMILY MEMBER) OR AN ENTITY, YOU REPRESENT THAT YOU ARE AUTHORISED BY SUCH INDIVIDUAL OR ENTITY TO ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL'S OR ENTITY'S BEHALF.

1. NEED FOR THIS PRIVACY POLICY

This Privacy Policy is published in compliance with, inter alia:

This Privacy Policy states:

2. COLLECTION OF PERSONAL INFORMATION

The nature of services provided by Cloudnine during the course of its business requires Cloudnine to know who you are so that we can best meet your needs. When you access the Services, you may be asked to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. Without prejudice to the generality of the above, information collected by Cloudnine from you may include (but is not limited to) the following:

The information collected from you by Cloudnine may constitute 'personal information' or 'sensitive personal data or information' under the SPI Rules.

Personal information is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.

The SPI Rules further define 'sensitive personal data or information' of a person to mean personal information about that person relating to:

Information that is freely available in the public domain or accessible under the Right to Information Act, 2005 or any other law will not be regarded as personal information or sensitive personal data or information.

3. PRIVACY STATEMENTS

The nature of services provided by Cloudnine during the course of its business requires Cloudnine to know who you are so that we can best meet your needs. When you access the Services, you may be asked to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. Without prejudice to the generality of the above, information collected by Cloudnine from you may include (but is not limited to) the following:

4. CASUAL / ONE TIME VISITORS

5. CONFIDENTIALITY AND SECURITY

6. CHANGES / AMENDMENTS TO PRIVACY POLICY

Cloudnine may update this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the way Cloudnine treats User's personally identifiable information, or in the Privacy Policy itself, Cloudnine will display a notice on the Website or send Users an email, as provided for above, so that you may review the changed terms prior to continuing to use the Services. If you object to any of the changes to our terms, and you no longer wish to use the Services, you may contact online.support@cloudninecare.com to deactivate your account. Unless stated otherwise, Cloudnine's current Privacy Policy applies to all information that Cloudnine has about You and Your account. If a User uses the Services or accesses the Website or uses the App after a notice of changes has been sent to such User or published on the Website, such User hereby provides his/her/its consent to the changed terms.

7. CHILDREN'S AND MINOR'S PRIVACY

Cloudnine strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the Cloudnine Website, App and Services are not intended for use by minors, Cloudnine respects the privacy of minors who may inadvertently use the internet or the mobile application.

8. CONSENT TO THIS POLICY

You acknowledge that this Privacy Policy is a part of the Terms of Use of the Website and the other Services, and you unconditionally agree that becoming a User of the Website, the App and its Services signifies your assent to this Privacy Policy. Your visit to the Website, use of the App and use of the Services is subject to this Privacy Policy and the Terms of Use.

9. CONTACT INFORMATION

If you have questions about this Privacy Policy or Cloudnine's information collection, use and disclosure practices, you may contact us at privacy.questions@cloudninecare.com. We will respond within a reasonable time to any requests, questions or concerns, which you may have regarding our use of your personal information. If you have any grievance with respect to our use of your information, you may communicate such grievance to: The Chief Data Officer, Kids Clinic India Private Ltd (Cloudnine), 1533 9th Main Jayanagar 3rd Block Bangalore 560011, Email: privacy.grievances@cloudninecare.com